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Chapter 11 - Planning and organizing. This chapter presents the following content: The nature of planning, types of plans and planning, planning for change, planning your own time, organizing for success.
16 p dtu 27/09/2018 198 3
Từ khóa: The hospitality industry, Human resources, Strategic planning, Planning process, The risk factor, Planning for change
Chapter 4 - Creating a positive work environment. This chapter presents the following content: Employee expectations and needs; motivation; theories of motivation; applying theory to reality: limiting factors; building a positive work climate; focus: the individual; focus: the job; focus: the supervisor.
16 p dtu 27/09/2018 203 3
Từ khóa: The hospitality industry, Human resources, Positive work environment, Theories of motivation, Employee expectations, Positive work climate
Chapter 3 - Equal opportunity in the workplace. This chapter presents the following content: What is diversity? offices of equal opportunity and diversity, equal opportunity laws, developing cross-cultural interaction, increase personal awareness, managing cultural diversity in the workplace, establishing inclusion plans, managing diversity issues positively.
18 p dtu 27/09/2018 206 3
Từ khóa: The hospitality industry, Human resources, Equal opportunity, Equal opportunity laws, Increase personal awareness, Managing cultural diversity
Chapter 5 - Developing job expectations. This chapter presents the following content: Job analysis, job description, what a good performance standard can do, setting up a good performance standard, implementing a good performance standard.
21 p dtu 27/09/2018 171 2
Từ khóa: The hospitality industry, Human resources, Developing job expectations, Low productivity, Job descriptions, Performance standard system
Chapter 7 - Teamwork. This chapter presents the following content: Group versus team, the formally appointed team, the informally appointed team, why do people join teams? changing a group into a team, total quality management,...
21 p dtu 27/09/2018 211 2
Từ khóa: The hospitality industry, Human resources, Informally appointed team, Total quality management, Major team challenges
Chapter 6 - Recruiting and selecting applicants. This chapter presents the following content: The labor market, determining labor needs, legal aspects of recruiting and selection, recruiting, selecting the right person.
28 p dtu 27/09/2018 206 2
Từ khóa: The hospitality industry, Human resources, Selecting applicants, Recruiting applicants, Labor market, Sources of workers
Chapter 9 - Evaluating performance. This chapter presents the following content: Coaching, essentials of performance evaluation, making the evaluation, the appraisal interview, follow-up, legal aspects of performance evaluation.
21 p dtu 27/09/2018 180 2
Từ khóa: The hospitality industry, Human resources, Evaluating performance, Making the evaluation, Performance review process
Chapter 10 - Discipline and employee assistance programs. This chapter presents the following content: Essentials of discipline, approaches to discipline, administering discipline, termination, special disciplinary concerns, they supervisor’s key role.
23 p dtu 27/09/2018 169 2
Từ khóa: The hospitality industry, Human resources, Employee assistance programs, Essentials of discipline, Administering discipline
Chapter 8 - Employee training and development. This chapter presents the following content: Importance of training, who will do the training, how employees learn best, developing a job training program, retraining, orientation, overcoming obstacles to learning.
17 p dtu 27/09/2018 193 3
Từ khóa: The hospitality industry, Human resources, Employee training, Employee development, Job training program, Unit training program
Chapter 13 - Delegating. This chapter presents the following content: What delegation means, essentials of delegation, benefits of delegation, why people resist delegation, how to delegate successfully.
14 p dtu 27/09/2018 152 3
Từ khóa: The hospitality industry, Human resources, Benefits of delegation, Delegate successfully, Essentials of delegation
Lecture Human resource management: Chapter 1 - Ngô Quý Nhâm
Lecture "Human resource management - Chapter 1: Managing human resources" presentation of content: Define human resource management and explain how HRM contributes to anorganization’s performance, identify the responsibilities of human resource departments... Invite reference.
19 p dtu 20/04/2016 244 2
Từ khóa: Human resource management, Lecture Human resource management, Managing human resources, Define human resource management, Explain how HRM contributes, Identify the responsibilities
Own Your FutureUpdate Your Skills with Resources and Career Ideas from Microsoft
SO, YOU JUST GOT the phone call. The human resources representative sounded a bit harried, like she had to fit in a bunch of calls by the end of the day and you were on her list. She asked you to come in for an interview and gave you a choice of three dates and times next week. You took the one that doesn’t conflict with your afternoon class. Graduation isn’t some far-off goal anymore: it gets closer every day. Chances are that you, like...
126 p dtu 11/12/2012 230 9
Từ khóa: Future Update, Career Ideas, human resources, nguôn nhân lực, kỹ nag8 công nghệ, kinh tế nghề nghiệp