Lecture Supervision in the hospitality industry: Applied human resources (Fifth edition): Chapter 7 - Jack E. Miller, John R. Walker, Karen Eich Drummond

Chapter 7 - Teamwork. This chapter presents the following content: Group versus team, the formally appointed team, the informally appointed team, why do people join teams? changing a group into a team, total quality management,...

Từ khóa: The hospitality industry, Human resources, Informally appointed team, Total quality management, Major team challenges