Lecture Supervision in the hospitality industry: Applied human resources (Fifth edition): Chapter 3 - Jack E. Miller, John R. Walker, Karen Eich Drummond

Chapter 3 - Equal opportunity in the workplace. This chapter presents the following content: What is diversity? offices of equal opportunity and diversity, equal opportunity laws, developing cross-cultural interaction, increase personal awareness, managing cultural diversity in the workplace, establishing inclusion plans, managing diversity issues positively.