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Chapter 1 - The supervisor as manager. This chapter presents the following content: The supervisor’s role, obligations and responsibilities, functions of management, theories of people management, managerial skills.
16 p dtu 27/09/2018 252 2
Từ khóa: The hospitality industry, Human resources, Managerial skills, Functions of management, Theories of people management, Scientific management
Chapter 3 - Equal opportunity in the workplace. This chapter presents the following content: What is diversity? offices of equal opportunity and diversity, equal opportunity laws, developing cross-cultural interaction, increase personal awareness, managing cultural diversity in the workplace, establishing inclusion plans, managing diversity issues positively.
18 p dtu 27/09/2018 222 3
Từ khóa: The hospitality industry, Human resources, Equal opportunity, Equal opportunity laws, Increase personal awareness, Managing cultural diversity
Chapter 7 - Teamwork. This chapter presents the following content: Group versus team, the formally appointed team, the informally appointed team, why do people join teams? changing a group into a team, total quality management,...
21 p dtu 27/09/2018 228 2
Từ khóa: The hospitality industry, Human resources, Informally appointed team, Total quality management, Major team challenges
Lecture Human resource management: Chapter 2 - Ngô Quý Nhâm
Lecture "Human resource management - Chapter 2: Analyzing work and designing jobs" presentation of content: Summarize the elements of workflow analysis, describe how work flow is related to an organization’s structure organization's structure, define the elements of a job analysis, and discuss their significance in human resource discuss their significance in human resource.
38 p dtu 20/04/2016 170 1
Từ khóa: Human resource management, Lecture Human resource management, Analyzing work and designing jobs
Lecture Human resource management: Chapter 6 - Ngô Quý Nhâm
Lecture "Human resource management - Chapter 6: Managingemployees’ performance" presentation of content: Identify the activities involved in performance management, discuss the purposes of performance management systems,... Invite reference.
39 p dtu 20/04/2016 191 1
Từ khóa: Human resource management, Lecture Human resource management, Managingemployees’ performance, The purposes of performance management systems, Performance management systems, The major methods
Lecture Human resource management: Chapter 1 - Ngô Quý Nhâm
Lecture "Human resource management - Chapter 1: Managing human resources" presentation of content: Define human resource management and explain how HRM contributes to anorganization’s performance, identify the responsibilities of human resource departments... Invite reference.
19 p dtu 20/04/2016 259 2
Từ khóa: Human resource management, Lecture Human resource management, Managing human resources, Define human resource management, Explain how HRM contributes, Identify the responsibilities
Lecture Human resource management: Chapter 3 - Ngô Quý Nhâm
Lecture "Human resource management - Chapter 3: planning for and recruiting human resources" presentation of content: Discuss how to plan for human resources needed to carry out the organization’s strategy, determine the labor demand for workers in various job categories.
36 p dtu 20/04/2016 166 1
Từ khóa: Human resource management, Lecture Human resource management
Lecture Human resource management: Chapter 7 - Ngô Quý Nhâm
Lecture "Human resource management - Chapter 7: Establishing a pay structure" presentation of content: Identify the kinds of decisions involved in establishing a pay structure, summarize legal requirements for pay policies, discuss how economic forces influence decisions about pay,... Invite reference.
40 p dtu 20/04/2016 188 1
Từ khóa: Human resource management, Lecture Human resource management, Establishing a pay structure, The kinds of decisions involved, Summarize legal requirements for pay policies, discuss how economic forces
Lecture Human resource management: Chapter 4 - Ngô Quý Nhâm
Lecture "Human resource management - Chapter 4: Selecting employees and placing selecting employees and placing them in jobs" presentation of content: Identify the elements of the selection process, define ways to measure the success of the selection method,... Invite reference.
31 p dtu 20/04/2016 176 1
Từ khóa: Human resource management, Lecture Human resource management, Selecting employees, Placing selecting employees, Placing them in jobs, The elements of the selection process
Lecture Human resource management: Chapter 5 - Ngô Quý Nhâm
Lecture "Human resource management - Chapter 5: Training employees" presentation of content: Discuss how to link training programs to organizational needs, explain how to assess the need for training, explain how to assess employees’ readiness f ii for training,... Invite reference.
40 p dtu 20/04/2016 201 1
Từ khóa: Human resource management, Lecture Human resource management, Training employees, Discuss how to link training programs, Organizational needs, Explain how to assess the need for training
Lecture Human resource management: Chapter 8 - Ngô Quý Nhâm
Lecture "Human resource management - Chapter 7: Recognizing employee contributions recognizing employee contributions with pay" presentation of content: Discuss the connection between incentive pay and employee performance, describe how organizations recognize individual performance,... Invite reference.
37 p dtu 20/04/2016 169 1
Từ khóa: Human resource management, Lecture Human resource management, Recognizing employee contributions, Recognizing employee contributions with pay, The connection between incentive pay, Employee performance