Lecture Supervision in the hospitality industry: Applied human resources (Fifth edition): Chapter 1 - Jack E. Miller, John R. Walker, Karen Eich Drummond

Chapter 1 - The supervisor as manager. This chapter presents the following content: The supervisor’s role, obligations and responsibilities, functions of management, theories of people management, managerial skills.

Từ khóa: The hospitality industry, Human resources, Managerial skills, Functions of management, Theories of people management, Scientific management