Lecture Supervision in the hospitality industry: Applied human resources (Fifth edition): Chapter 12 - Jack E. Miller, John R. Walker, Karen Eich Drummond

Chapter 12 - communicating effectively. This chapter presents the following content: Good communications and their importance, obstacles to good communication, listening, directing people at work, business, meetings.

Từ khóa: The hospitality industry, Human resources, Communicating effectively, Good communication, Communication process