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Lecture Supervision in the hospitality industry: Applied...
Chapter 4 - Creating a positive work environment. This chapter presents the following content:...
16 trang Ngày:27/09/2018
| Lượt xem: 102 | Download 3
Từ khóa: The hospitality industry, Human resources, Positive work environment, Theories of motivation, Employee expectations, Positive work climate
Lecture Supervision in the hospitality industry: Applied...
Chapter 1 - The supervisor as manager. This chapter presents the following content: The...
16 trang Ngày:27/09/2018
| Lượt xem: 107 | Download 2
Từ khóa: The hospitality industry, Human resources, Managerial skills, Functions of management, Theories of people management, Scientific management
Lecture Supervision in the hospitality industry: Applied...
Lecture Supervision in the hospitality industry: Applied human resources (Fifth edition), chapter...
14 trang Ngày:27/09/2018
| Lượt xem: 94 | Download 1
Từ khóa: The hospitality industry, Human resources, Leadership development, Nature of leadership, Leadership style, Situational leadership
Lecture Supervision in the hospitality industry: Applied...
Chapter 3 - Equal opportunity in the workplace. This chapter presents the following content: What...
18 trang Ngày:27/09/2018
| Lượt xem: 90 | Download 3
Từ khóa: The hospitality industry, Human resources, Equal opportunity, Equal opportunity laws, Increase personal awareness, Managing cultural diversity
Lecture Supervision in the hospitality industry: Applied...
Chapter 5 - Developing job expectations. This chapter presents the following content: Job...
21 trang Ngày:27/09/2018
| Lượt xem: 78 | Download 2
Từ khóa: The hospitality industry, Human resources, Developing job expectations, Low productivity, Job descriptions, Performance standard system
Lecture Supervision in the hospitality industry: Applied...
Chapter 7 - Teamwork. This chapter presents the following content: Group versus team, the...
21 trang Ngày:27/09/2018
| Lượt xem: 79 | Download 2
Từ khóa: The hospitality industry, Human resources, Informally appointed team, Total quality management, Major team challenges
Lecture Supervision in the hospitality industry: Applied...
Chapter 6 - Recruiting and selecting applicants. This chapter presents the following content: The...
28 trang Ngày:27/09/2018
| Lượt xem: 92 | Download 2
Từ khóa: The hospitality industry, Human resources, Selecting applicants, Recruiting applicants, Labor market, Sources of workers
Lecture Supervision in the hospitality industry: Applied...
Chapter 9 - Evaluating performance. This chapter presents the following content: Coaching,...
21 trang Ngày:27/09/2018
| Lượt xem: 79 | Download 2
Từ khóa: The hospitality industry, Human resources, Evaluating performance, Making the evaluation, Performance review process
Lecture Supervision in the hospitality industry: Applied...
Chapter 10 - Discipline and employee assistance programs. This chapter presents the following...
23 trang Ngày:27/09/2018
| Lượt xem: 82 | Download 2
Từ khóa: The hospitality industry, Human resources, Employee assistance programs, Essentials of discipline, Administering discipline
Lecture Supervision in the hospitality industry: Applied...
Chapter 12 - communicating effectively. This chapter presents the following content: Good...
19 trang Ngày:27/09/2018
| Lượt xem: 79 | Download 1
Từ khóa: The hospitality industry, Human resources, Communicating effectively, Good communication, Communication process
Lecture Supervision in the hospitality industry: Applied...
Chapter 8 - Employee training and development. This chapter presents the following content:...
17 trang Ngày:27/09/2018
| Lượt xem: 93 | Download 3
Từ khóa: The hospitality industry, Human resources, Employee training, Employee development, Job training program, Unit training program
Lecture Supervision in the hospitality industry: Applied...
Chapter 13 - Delegating. This chapter presents the following content: What delegation means,...
14 trang Ngày:27/09/2018
| Lượt xem: 72 | Download 3
Từ khóa: The hospitality industry, Human resources, Benefits of delegation, Delegate successfully, Essentials of delegation
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