The fourth industrial revolution: Challenges for human resource in the hotel industry

The Fourth Industrial Revolution (4IR), which is characterized by artificial intelligence, Internet of thing and big data, is impacting all economies and industries in every nation both in extensiveness and depth, and signals the transformation of the entire management system. Hospitality industry is not outside of this circle of influence.

Từ khóa: Fourth industrial revolution, Human resource, Hotel industry, Entire management system, Artificial intelligence